We put our customers first !
We guarantee we will treat you the way we like to be treated ourselves.
We guarantee our merchandise forever against defects in workmanship or materials.
We accept payment by the following:
Money orders, cashiers checks and personal checks drawn on U.S. banks and made out to U.S. dollars are also accepted. To place your order using these means of payment, please call 1-800-253-6016 (within the U.S. including Hawaii) for the correct total and mailing instructions. State sales tax will be added to any orders shipped within Hawaii and to California.
Return and exchanges can only be made, with a receipt, within 30 days of the original date of purchase and in perfect saleable condition.
Original sales receipt is required for a return or exchange transaction. If a credit card is used for the original purchase, the same credit card must be presented at the time of the return or exchange.
Online orders can not be returned or refunded in Store.
No returns or exchanges are accepted for gift cards, special orders, discounted (including promotional and merchandise), gift with purchase and altered jewelry.
Purchases from AFEES and NEX may only be returned at the original store. No returns or exchanges are accepted for gift cards, special orders, discounted (including promotional and merchandise), gift with purchase and altered jewelry.
Effective July 1, 2018 Oahu business are required by law to charge customers 15 cents per reusable checkout bag at point of sale.