Our Policies

We put our customers first !  

We guarantee we will treat you the way we like to be treated ourselves.

Forever Guarantee:
We guarantee our merchandise forever against defects in workmanship or materials.

Payment Policy:
We accept payment by the following:

  • American Express
  • Discover
  • JCB
  • Mastercard
  • Maui Divers Credit Card
  • Visa
  • PayPal

Money orders, cashiers checks and personal checks drawn on U.S. banks and made out to U.S. dollars are also accepted. To place your order using these means of payment, please call 1-800-253-6016 (within the U.S. including Hawaii) for the correct total and mailing instructions. State sales tax will be added to any orders shipped within Hawaii and to California.

Return/Refund Policy:
You may return any purchase within 30 days for exchange or refund as long as the jewelry is returned in perfect saleable condition and in its original packaging. A copy of the receipt and any free gifts must also be returned. Applicable shipping charges will be deducted from the credit total. All sales are final on Special Orders, Discounted, Gift Cards, Altered Jewelry and Clearance merchandise.

Privacy Statement:
At Maui Divers Jewelry, our top priority is our valued customers and your privacy is of the utmost importance to us. Our policy has always been to keep all information given to us by our customers strictly confidential. We will not sell nor disclose your personal information to anyone. Contact information also will not be shared without prior notification, and only rarely with nationally recognized, trusted partner organizations. We have spent over 50 years earning a worldwide reputation for honesty and integrity and we would never do anything to jeopardize the trust placed in us by our loyal customers.

Security Statement:
All information including names, addresses and credit card account numbers is kept confidential and encrypted using Secure Sockets Layer (SSL). We also utilize all appropriate physical, electronic mechanisms and operational procedures to protect the information collected from all online transactions.

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